Frequently Asked Questions

AuthExit creates a closed-loop verification system. Students are only dismissed when an authorized guardian makes a request, and their exit is verified by a staff member scanning their ID at the vehicle. Every step is time-stamped and logged.

None. AuthExit runs on any standard smartphone, tablet, or computer. Staff can use their own devices or school-issued tablets. Parents access the system via a secure progressive web app—no app store download required.

No, it is online only as of now. Our Progressive Web App (PWA) architecture ensures that critical dismissal flows continue to function efficiently with a stable internet connection.

You send it as a spreadsheet and we bulk-upload it for you during onboarding. After that your Super Admin maintains the roster from the Master Data screen—adding a student, correcting a name or changing a grade takes effect immediately, with no re-import needed.

Yes. Each school is a separate tenant with its own roster, staff, settings and data, and no school can see another’s information. A family or staff member with access to more than one school can switch between them from inside the app without signing out. Each campus also keeps its own local time zone, so a 3:15 PM dismissal reads as 3:15 PM locally no matter where the viewer is.

Absolutely. Parents can delegate pickup authority to other registered parents or trusted guardians instantly through the app. The system automatically groups siblings and carpool members for efficient dismissal.

A parent nominates the delegate—a grandparent, sitter or another family—from their profile. The request goes to the school’s approval queue, and nothing is active until a Super Admin approves it. Both the parent and the delegate are notified by email and push on the decision, and a parent can deactivate or remove a delegate at any time without asking the office.

Parents raise an early-pickup request from their portal and it arrives in the same approval queue the office already watches. Once approved, the student appears in the dismissal queue at the agreed time and exits through the same scan-verified handoff as a normal pickup, so the audit trail is identical.

From inside the platform. A Super Admin generates cards for the entire roster as a single print-ready PDF, complete with each student’s QR code—no card printer or design software required. You choose portrait or landscape and one- or two-sided, and you can put your own school logo, name and address on the card. The PDF is password-protected before it is emailed.

It is how classroom attendance is taken, on a tablet or phone. A teacher picks their grade, slides once to mark the whole room present, then corrects only the exceptions—present and absent counts update as they go. They can search the roster by student name or ID, and they can see which of their students are already in the afternoon pickup queue without leaving the screen.

Yes. You enroll a title once and it gets its own ID and printable QR label. From there, checkout, return and renewal are all a scan. Students and parents get a searchable discovery catalog where they can place a hold, staff get inventory and label printing, circulation reports and analytics, and every event—every loan, return, renewal and hold—is kept in a full activity history. There is also a reading log for recording daily reading minutes, and books can carry Lexile levels so students find something at the right level.

Access follows the role. Librarians and Super Admins get the full set—enrolling books, checkout, inventory and reports. Students and parents see the discovery catalog and the reading log, and parents additionally get a request queue for their pickups and holds. The library only appears at all for schools that have the module enabled, so it stays out of the way if you do not use it.

Yes. Super Admins can pull attendance for a single day or across a date range and export it to Excel, or have the report emailed as an attachment. Because entries, exits, parent requests and scans are all time-stamped, questions like “who collected this student on Tuesday and at what time” are a lookup rather than a phone call. A live telemetry view shows what is happening while dismissal is actually running.

We use enterprise-grade encryption for all data in transit and at rest. We do not share or sell any data. Our platform is compliant with standard student privacy regulations, ensuring that sensitive information remains protected.